When it comes to achieving our New Years resolutions the statistics are pretty dismal. Research from the University of Scranton as published in the Journal of Clinical Psychology found that only 8% of people are successful in achieving their New Year resolutions. Similar research conducted by Psychology Professor Richard Wiseman at the University of Hertfordshire found that only 12% of people actually achieved their New Year resolutions. Given such low levels of success you may be tempted to conclude that goal setting doesn’t work!
Leaders are constantly being observed and watched. All they say and all they do is constantly being analysed and interpreted. Everything a leader says and every action a leader takes is amplified, assessed and examined. So how do leaders ensure they send the right messages? What can leaders do to improve the effectiveness of their communication?